Refund and Returns Policy
At AI360D, we aim to provide high-quality digital, AI, and technology-based services. Please read this Refund and Returns Policy carefully before purchasing or engaging our services.
1. Nature of Services
AI360D provides digital services, including but not limited to:
- AI solutions
- Digital marketing services
- Website & software development
- Consulting and automation services
Due to the intangible and customized nature of these services, returns are not applicable once the service has been initiated.
2. Refund Eligibility
Refunds may be considered only under the following conditions:
- Payment was made in error (duplicate transaction)
- Service was not initiated or delivered as agreed
- Technical or operational failure directly caused by AI360D
Refund requests must be submitted within 7 days of payment.
3. Non-Refundable Cases
Refunds will not be provided if:
- Work has already started or been delivered
- Delay is caused by lack of client response or information
- Client changes requirements after project approval
- Dissatisfaction based on personal preference
- Promotional or discounted services were purchased
4. Refund Process
To request a refund, please contact us with:
- Payment proof
- Service details
- Reason for refund request
📧 Email: info@ai360d.cloud
Our team will review your request and respond within 5–7 business days.
5. Approved Refunds
If approved:
- Refunds will be processed using the original payment method
- Processing time may take 7–10 business days, depending on the payment provider
6. Cancellation Policy
Clients may request service cancellation before work begins. Once the service has started, cancellation requests may not be eligible for refunds.
7. Policy Updates
AI360D reserves the right to modify this policy at any time. Updates will be posted on this page with a revised effective date.
8. Contact Information
For any questions regarding refunds or returns, contact us at:
📧 info@ai360d.cloud